Effective Date: December 4th 2025
Website: https://giftora.xyz
Contact Email: hello@giftora.xyz 

1. No Direct Shipping by giftora.xyz

Giftora.xyz does not directly process, ship, or fulfill any physical products.

We do not operate a warehouse, shipping facility, or delivery and fulfillment service, and we do not ship products to customers from this website.

2. Physical Products Sold via Third-Party Platforms

Any physical products featuring our designs are sold, produced, shipped, and fulfilled entirely by third-party platforms on which our designs may be made available.

These third-party platforms are solely responsible for:

• Order processing

• Shipping methods and carriers

• Shipping costs

• Delivery timelines

• Tracking information

• Customs, duties, or import fees (if applicable)

Shipping availability, destinations, and delivery estimates are determined by the platform where the purchase is completed.

3. Shipping Issues & Inquiries

Because we do not ship or fulfill physical products directly, we cannot assist with:

• Shipping delays

• Lost or stolen packages

• Damaged items during transit

• Incorrect delivery addresses

• Tracking or carrier inquiries

All shipping-related questions, issues, or disputes must be directed to the third-party platform where the purchase was made, in accordance with their shipping and support policies.

4. No Acceptance of Physical Returns or Shipments

Because we do not ship or fulfill physical products directly:

• We do not accept mailed returns

• We do not accept exchanges

• We do not accept physical product inspections

• We do not receive or process returned merchandise

Any return or exchange requests for physical products must be handled directly with the third-party platform responsible for fulfillment.

5. Digital Products

Digital products, where offered, are not shipped and are delivered electronically as described at the time of purchase. Please refer to our Refund & Returns Policy for details regarding digital products.

6. Policy Updates

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have general questions about this Shipping Policy, you may contact us at:

• Email: hello@giftora.xyz 

• Website: https://giftora.xyz