Effective Date: December 4th 2025
Website: https://giftora.xyz
Contact Email: hello@giftora.xyz 

This Refund & Returns Policy applies to purchases made through giftora.xyz (“we,” “us,” or “our”). By making a purchase or using our website, you agree to the terms outlined below.

Digital Products

All digital products sold on giftora.xyz are non-refundable and non-returnable.

Once a digital product has been delivered—whether via an instant download link, email delivery, or access provided on our website—it is considered final and non-reversible. Due to the nature of digital goods, we cannot accept returns, exchanges, or issue refunds once access has been granted.

We take reasonable steps to ensure that all digital files are functional and accessible. Product descriptions may include system requirements or software compatibility information so that customers can make informed purchasing decisions before completing a transaction. It is the customer’s responsibility to review this information prior to purchase.

No Refund Policy for Digital Products

Because digital products cannot be “returned” once delivered or accessed, refunds will not be issued under any circumstances, including but not limited to:

• Change of mind

• Incompatibility with your device, software, or system

• Failure to review product descriptions or requirements prior to purchase

This policy helps protect against unauthorized use, copying, or distribution of digital content.

Physical Products Sold via Third-Party Platforms

Giftora.xyz does not directly process, ship, or fulfill physical products. Physical products featuring our designs are sold and fulfilled by third-party platforms and are subject to the refund, return, cancellation, and shipping policies of those respective platforms.

Any refunds, returns, exchanges, shipping issues, or disputes related to physical products must be handled directly with the platform where the purchase was made, in accordance with their policies.

Giftzen.xyz is not responsible for:

• Shipping timelines

• Lost or damaged items

• Returns, exchanges, or refunds related to physical products sold on external websites

Because we do not ship or fulfill physical products directly, we do not accept mailed returns, exchanges, or physical product inspections.

Chargebacks & Disputes

Digital products purchased on giftora.xyz are non-refundable, and chargebacks or payment disputes for such products are not supported. Initiating a chargeback for a digital product may result in restricted access to our website and future purchases.

Any chargebacks, disputes, or refund requests related to physical products purchased through third-party platforms must be handled directly with the platform where the transaction occurred. Giftora.xyz does not process payments, refunds, or disputes for physical products sold on external websites.

Policy Updates

We reserve the right to update or modify this Refund & Returns Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated effective date noted above.

Contact Us

If you have questions about this Refund & Returns Policy, you may contact us at:

• Email: hello@giftora.xyz 

• Website: https://giftora.xyz